Contact Us

Member Services
Telephone: (608) 282-8900 or (800) 545-5015
Hours: Monday through Friday, 7:00 a.m. to 5:00 p.m. CST.

Please have your insurance ID card or member number ready when you call. 

Email: ppicinfo@pplusic.com
TDD/TTY: 711 Wisconsin Relay
Fax: (608) 327-0321

Submit an Idea for Improvement
Physicians Plus strives every day to be a health plan that you would recommend to your family and friends. Do you have ideas on how we may improve your experience? If so, please e-mail your ideas to ppicinfo@pplusic.com.

If you have a complaint, please call Member Services at (608) 282-8900 or (800) 545-5015.

Change of Address
Please notify our Member Service department of address changes as soon as possible to ensure you receive important policy information. You may also update your personal information using MyChart, our secure, self-service online tool.

Behavioral Health and Alcohol and Other Drug Abuse (AODA) Services
Telephone: (608) 233-3575 or (800) 683-2300

Billing & Enrollment
Telephone: (608) 282-8900 or (800) 545-5015
Fax: (608) 327-0333

Human Resources
Telephone: (608) 417-4586 or (800) 545-5015
Fax: (608) 327-0327

NursePlus 24-Hour Care Advice Line
Telephone: 866-PPLUSRN (866-775-8776) 

Pharmacy Service
Telephone: (608) 260-7803 or (800) 545-5015
Fax: (608) 327-0324
Email to initiate the prior authorization process: pharmacyinfo@pplusic.com.

Provider Service
Telephone: (608) 282-8900 or (800) 545-5015
Fax: (608) 327-0321

Sales
Telephone: (608) 282-8940 or (800) 545-5015
Fax: (608) 327-0325

PPO Claims Address
HealthEOS Plus by Multiplan
PO Box 6090
DePere, WI 54115

Claims Address
Physicians Plus Insurance Corporation
PO Box 2078
Madison, WI 53701

Mailing Address
Physicians Plus Insurance Corporation
2650 Novation Parkway
Madison, WI 53713