Contact Us

Member Services
Hours: Monday through Friday, 7 a.m. to 5 p.m. CT.

You can securely message our Member Services team whenever it's convenient for you by using MyChart, our self-service, online tool and a representative will respond as soon as possible.

Telephone: (608) 282-8900 or (800) 545-5015
TDD/TTY: 711 Wisconsin Relay
Fax: (608) 327-0321

Please have your insurance ID card or member number ready when you call. 

General Inquiries or Ideas for Improvement
Physicians Plus strives every day to be a health plan that you would recommend to your family and friends. Do you have ideas on how we may improve your experience or a general inquiry about our company? If so, please email us at

If you have a complaint, please call Member Services at (608) 282-8900 or (800) 545-5015.

Change of Address
Please notify us of an address change as soon as possible to ensure you receive important policy information.

Personal information can be easily updated at any time using MyChart, our secure, self-service online tool. You may also contact Member Services directly to make changes to your address.

Behavioral Health and Alcohol and Other Drug Abuse (AODA) Services
Telephone: (608) 417-4709

Billing & Enrollment
Telephone: (608) 282-8900 or (800) 545-5015
Fax: (608) 327-0333

Human Resources
Telephone: (608) 417-4586 or (800) 545-5015
Fax: (608) 327-0327

NursePlus 24-Hour Care Advice Line
Telephone: 866-PPLUSRN (866-775-8776)

Pharmacy Services
Telephone: (608) 260-7803 or (800) 545-5015
Fax: (608) 327-0324
Email to initiate the prior authorization process:

Provider Services
Telephone: (608) 282-8900 or (800) 545-5015
Fax: (608) 327-0321

Telephone: (608) 282-8940 or (800) 545-5015
Fax: (608) 327-0325

PPO Claims Address
HealthEOS Plus by Multiplan
PO Box 6090
DePere, WI 54115

Claims Address
Physicians Plus Insurance Corporation
PO Box 2078
Madison, WI 53701

Mailing Address
Physicians Plus Insurance Corporation
2650 Novation Parkway
Madison, WI 53713

For media inquiries, please contact:

Jennifer Woomer Dinehart, Assistant Vice President of Marketing
(608) 821-1082