We are committed to providing you with superior service in response to your questions, concerns, or suggestions. Please call or e-mail us using one of the contact forms from the drop-down menu below.

Member Service Department
Monday through Friday, 7:00 a.m. to 5:00 p.m., CST. Telephone: 608-282-8900 or 800-545-5015 Fax: 608-258-1902

To help serve you better, please have your insurance ID card or member number ready when you call.

TDD services for the hearing impaired are available through the TDD line. You will be asked to leave a message. A Member Service Representative will return your call.
TDD: 608-260-7998

Change of Address
Please notify our Member Service department of address changes as soon as possible to ensure you receive important policy information. You may also update your personal information 24/7 using GO-TO, our secure and easy-to-use self-service tool.

Behavioral Health and Alcohol and Other Drug Abuse (AODA) Services
Telephone: 608-282-8960 or 800-683-2300

Group Service Department
Telephone: 608-260-7300 or 800-545-5015, ext. 7300
Fax: 608-258-1906

Pharmacy Services Department
Telephone: 608-260-7803 or 800-545-5015, ext. 7803
Fax: 608-258-1905

Provider Service Department
Telephone: 608-282-8900 or 800-545-5015
Fax: 608-258-1902

Sales Department
Telephone: 608-282-8940 or 800-545-5015, ext. 7806
Fax: 608-258-1906

Mailing Address
Physicians Plus Insurance Corporation
P.O. Box 2078
Madison, WI 53701-2078

Located At
22 East Mifflin Street, Suite 200
Madison, WI 53703