We are committed to providing you with superior service in response to your questions, concerns, or suggestions. Please call or e-mail us using one of the contact forms from the drop-down menu below.

Member Service Department
Monday through Friday, 7:00 a.m. to 5:00 p.m., CST. Telephone: 608-282-8900 or 800-545-5015 Fax: 608-327-0321

To help serve you better, please have your insurance ID card or member number ready when you call.

Change of Address
Please notify our Member Service department of address changes as soon as possible to ensure you receive important policy information. You may also update your personal information 24/7 using GO-TO, our secure and easy-to-use self-service tool.

Behavioral Health and Alcohol and Other Drug Abuse (AODA) Services
Telephone: 608-233-3575 or 800-683-2300

Human Resources
Telephone: 608-417-4586 or 800-545-5015
Fax: 608-327-0327

Pharmacy Services Department
Telephone: 608-260-7803 or 800-545-5015
Fax: 608-327-0324

Provider Service Department
Telephone: 608-282-8900 or 800-545-5015
Fax: 608-327-0321

Sales Department
Telephone: 608-282-8940 or 800-545-5015
Fax: 608-327-0325

Mailing Address
Physicians Plus Insurance Corporation
2650 Novation Parkway
Madison, WI 53713